Frequently asked questions

FAQs

Find answers to the most commonly asked questions at SimplyLEDs. Always feel free to give us a call or drop us a line, we're happy to help!

Photometrics

Pole height and location play the biggest role in optimal light dispersion. Contrary to popular belief, height is actually preferred when lighting a large space well. We always recommend a photometric layout to ensure the best results. 

Our photometric layouts are a free service we extend to all customers. Contact us to get started. 

Warranty and Returns

Unless otherwise stated, all luminaires manufactured after Jan. 1, 2016, carry our limited 10-year warranty. 

Simply fill out the form below, or email us at warranty@simplyleds.com.



Returns are processed through our warranty department. You can find a full copy of our return policy here. 

We include a full copy on our warranty page. 

General

Our payment terms are Net 30. We’ll invoice you as soon as your order ships. 

We do not offer a discount for early or pre-payment.

No. We manufacture high-output luminaires for commercial and industrial settings. 

We’re happy to help! Just get in touch with our Sales Team.